About This Form

This form is used to submit a complaint relating to the handling of personal data under applicable data protection laws, including the UK GDPR, Data Protection Act 2018, Data (Use and Access) Act 2023, and, where applicable, the EU GDPR.

Complaints may relate to employees, former employees, job applicants, customers, authors, service users, or members of the public
Complainant Details

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* 1. Full Name:

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* 2. Email Address:

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* 3. Relationship to the organisation:

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* 4. Are you acting on behalf of someone else?

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* 5. Please attach written authority from the data subject

Previous Contact

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* 6. Have you already raised this issue with the organisation?

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* 7. If yes, please provide details (date, department, reference number if any):

Details of the complaint

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* 8. Please describe your concern in as much detail as possible.

Include relevant dates, types of data, departments, communications, or individuals involved.

Supporting Evidence

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* 9. Please list or attach any relevant documents (emails, screenshots, letters, reference numbers):

How we handle you complaint
Your complaint will be handled by our Data Protection team. Your information will be used solely for investigating this complaint in accordance with applicable data protection laws.

We may contact you for clarification or further information.

Complaints are normally responded to within one calendar month, subject to lawful extensions.

You have the right to escalate concerns to the Information Commissioner’s Office (ICO) (UK) or an EU supervisory authority, if applicable.



ICO contact details:

Website: https://www.ico.org.uk

Telephone: 0303 123 1113

Please visit https://www.penguin.co.uk/about/useful-links/privacy-policy for more information on how we handle your personal data.
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